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  • Live Chat Support Software
    • Zendesk Chat Review
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    • Olark Review
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    • ClickDesk Review
    • Live2Support Review
    • Pros and Cons of live chat software
    • What is live chat support and how can I make it work on my website?
    • Live chat features in plain English
      • Setting up live chat on your website
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      • Chat console / instant messengers
      • What are proactive chats and automatic triggers?
      • Offline mode: what happens when no agent is online?
      • How do shortcuts and canned messages work?
      • Tracking and live analytics: how can you use them effectively?
      • How can you use live chat support on non-English or multi-lingual websites?
      • How can your company use live chat as a team?
      • What is cobrowsing?
      • What happens when you ban annoying users?
      • Why are chat logs useful?
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